Application of the payment issue solution

Please specify the type of issue you’re facing *

What is your nickname? *

Choose your payment method *

Please specify transaction ID or mobile number Please specify mobile number in international format (for example:+79991234567)

Please specify date and time of failed payment *

Please specify your valid e-mail address * Important! Make sure, that the e-mail address given by you is correct and existing.
Once your issue is resolved, the notification will be sent to that e-mail address.

Please specify sum of payment *

Please explain in more detail what exactly happened during payment execution Important! The more information you give, the faster your application will be considered.

Please confirm, that you are not a robot *

Please attach your screenshots

No files chosen

Add file

You can attach jpg, png and gif files.
Maximum file size is 2 Mb.

* required information

Send